1. Your California Privacy Rights
California Civil Code Section 1798.83 permits customers, members, online users, and others who are California residents and subject to the personal information collection practices of the Company and/or its Affiliates to request certain information regarding the disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please email us at firstname.lastname@example.org or submit your request in writing to:
Mailing Address (U.S. Mail)
Physical Address (Delivery Services)
Our websites, products, and services are not intended to appeal to minors. However, if you are a California resident under the age of 18, and a registered user of any of our websites or services, California Business and Professions Code Section 22581 permits you to request and obtain removal of content or information you have publicly posted. To make such a request, email us at email@example.com or submit your request in writing to the appropriate address provided above, with a detailed description of the specific content or information. Please be aware that such a request does not ensure complete or comprehensive removal of the content or information you have posted and that there may be circumstances in which the law does not require or allow removal even if requested.
3. Information Collected
On our websites, we collect information that you voluntarily provide, as well as other data and information collected from you accessing and using our websites, in order to provide you with products and services, process transactions that you have made, and to communicate with you. We may also use the information collected for other business-related purposes such as to better understand customer and member needs, to enhance customer and member experiences, to analyze, audit or evaluate our systems and processes, to train employees, to offer additional products and services, or to facilitate third party offers that may be of interest. This information and data are collected in various ways, including the following:
A. Information You Provide
(i) Requests for Information. When you request information related to our products or services, you may be asked to provide personally identifiable information such as your name, street address, phone numbers and email addresses. You may also be asked for information regarding your travel, vacation, and other preferences, as well as information about your marital/cohabitation status, income, gender, and age, and whether you have previously visited a sales center or property managed or operated by the Company or its Affiliates or have used any other products or services offered by the Company or its Affiliates.
(ii) Comments and Questions. If you send us comments or questions through one of our websites, we may retain information associated with the communication, such as the content, email addresses, and any follow-up communications. This information may also be used to evaluate the service being provided in response to customer and member concerns, to personalize your experience, and to improve our products and services.
(iii) Making Reservations and Purchasing Packages. When you make a reservation or purchase a rental or vacation package, you may be requested to provide your name, street address, phone numbers, and email addresses, along with other information to assist with your reservation and stay, such as date of arrival/departure, room preferences, accommodation needs, special requests, and credit card and other payment information.
(iv) Online Accounts. Customers, members, and guests of the Company may have an online account, or be asked to register for an online account, in order to access certain products and services, such as making reservations, receiving special promotional offers, viewing membership account information, paying membership dues and special assessments, and other products and services reserved for members and other account users. When registering or accessing such online accounts, you will need to provide a valid email address, so that we can communicate with you about your online transactions and provide promotional offers and other services. You will also need to create a personal password to protect access to your online account from unauthorized users once your account is established. You can change your password at any time as provided for on the applicable website. Any email addresses, user names, passwords, payment information, personally identifiable information, and other information and data provided in connection with registering, accessing, or using an online account may be collected and retained by us.
(v) Sweepstakes and Contests. From time to time, we may conduct sweepstakes or contests that offer the opportunity to win prizes. As part of entering a sweepstakes or contest, certain personally identifiable information, such as name, street address, phone numbers, email addresses, and date of birth may be required. You may also be requested to provide additional information, including but not necessarily limited to: marital/cohabitation status; gender; age; income; responses to survey questions; and information relating to your travel, vacation and personal interests. Each sweepstakes and contest also have its own terms and conditions.
(vi) Surveys. From time to time, we may conduct online surveys to better understand the effectiveness of our websites, to assess our performance in providing products and services, or to gauge interest in other products or services. Your participation in these surveys is voluntary. The information collected by us when you participate in a survey may include names, street addresses, phone numbers, email addresses, and other personally identifiable information, as well as other information relating to your preferences and interests.
(vii) Messaging. Some of our websites may offer a feature that allows you to send a message to, or share information with, others. If you choose to use this feature, you will be asked to provide your name and email address, the recipient's name and email address, and the content of any message you choose to include. As the sender of the message, your name and email address will be retained. The recipient's name and email address will not be retained or used for any other purpose unless the recipient authorizes us to do so.
(viii) Employment. If you choose to apply online for employment with us, or to be notified of future employment opportunities, you will be required to provide your name, street address, phone numbers, email addresses, and certain other additional information. You may also have the opportunity to input and/or attach your resume and samples of your work. All such information is retained at least as long as required by law.
B. Information Collected Using Technology
We may also use technology to gather information and data that is used to improve our websites and to enhance the experiences, products, and services offered to customers, members, and other visitors to our websites.
(ii) Google Analytics and Other Google Technologies. In addition, we may utilize Google Analytics or other Google technologies as a means of collecting data and information relating to those accessing and using our websites. Personally identifiable information is not shared with Google through the use of these Google technologies. Information about how Google Analytics and other Google technologies collect and process data and options you may have with regard to the collection of such data is available at www.google.com/policies/privacy/partners/.
C. Information Collected from Third Parties
4. How Your Information Is Protected
5. How Your Information Is Used and Shared
A. Sharing Information Among Our Affiliates
Any information or data collected in connection with the access or use of any of our websites or the websites of our Affiliates may be shared among our Company and/or our Affiliates, for a variety of purposes, including but not limited to: communicating with you about your online account(s); communicating with you about matters relating to your memberships or to rental, purchase or other transactions you have made through such websites; providing additional or enhancing customer service; and sending you promotional materials about products and services offered by us or our Affiliates.
B. Sharing Information With Non-Affiliated Third-Parties
We may also share your information, in whole or in part, with the following third-parties: companies that provide advertising, marketing or sales services on our behalf; companies that process and service your accounts; non-financial organizations (such as direct marketing companies and consumer reporting agencies); financial service providers (such as companies engaged in banking, credit card/debit card issuance, administration or processing, consumer financing, or loan processing); companies involved in providing advertising, marketing, promotional, management, or administrative services to resorts, hotels, condominiums, timeshare clubs, vacation clubs, travel clubs, owner associations, or other properties, clubs or programs connected to the products or services offered by us or our Affiliates; companies that develop, host, maintain or administer websites; companies that help us protect and secure your information and the confidentiality of our records; and other vendors and business partners when it is necessary for them to perform work on our behalf. For example, we may provide your credit card information and billing address to our payment processing company solely for the purpose of processing payment for a transaction you have requested. We require that these third parties protect the customer information we provide to them and limit their use of such customer, member, and user data to the purposes for which it was provided. Occasionally, we may also partner with other companies in joint marketing arrangements or to provide co-sponsored or co-branded promotions, products and services and may share your information with such companies. For example, we may co-sponsor a sweepstakes or contest with other companies, or we may provide prizes for sweepstakes sponsored by other companies. If you enter one of these sweepstakes or contests, we may share your information with the co-sponsor or third-party sponsor. All of these third-parties with whom we share information have contractual obligations with us to maintain the confidentiality of your information and their use of your information is typically restricted to specific business purposes and in accordance with any applicable laws.
C. Other Circumstances When Information May Be Shared
We may share your information when you specifically request it or give us permission to do so. We may also disclose information gathered through our websites or other methods of data collection in other circumstances, such as: to comply with valid legal process including subpoenas, court orders or search warrants, and as otherwise authorized by law; in cases involving danger of death or serious physical injury to any person or other emergencies; to protect our rights or property, or the safety of our customers, members, guests or employees; to protect against fraudulent, malicious, abusive, unauthorized or unlawful use of, or subscription or access to, our products, services, networks, servers, devices, equipment, websites, data, or property; to advance or defend against complaints or legal claims and demands in court, administrative proceedings and elsewhere; to credit bureaus or collection agencies to determine credit risk, for reporting purposes, or to obtain payment for our products or services or those of our Affiliates; to a third-party that you have authorized to verify your account, credit, banking or other information; to outside auditors, regulators, and legal counsel; or upon your request or with your consent. Your information may also be shared in connection with any acquisition, sale, or merger involving our Company or any of our Affiliates or one or more of the business lines, units or functions of our Company or those of any of our Affiliates, regardless of the form of the transaction.
6. Requesting to Not Have Your Personal Information Shared with Non-Affiliated Third Parties
You may direct us to limit the disclosure of personal information about you that we share with non-affiliated third parties. If you elect this opt-out choice, we will not disclose your information to those non-affiliated third parties set forth in Section 5.C above, provided, however, that we may still disclose your personal information to non-affiliated third parties: (i) that perform marketing services on our behalf; (ii) as permitted by law, such as to service providers; (iii) to protect against fraud; and (iv) to protect the security or confidentiality of our records. Please understand that opting out of disclosures to some non-affiliated third parties could impact our ability to deliver certain products or services to you. If you wish to exercise your opt-out choice above, please specify your opt-out choice and notify us by sending an email to firstname.lastname@example.org or by submitting your request in writing to:
Mailing Address (U.S. Mail)
Physical Address (Delivery Services)
Please allow approximately 30 to 60 days from our receipt of your Opt-Out Request for it to become effective.
7. Correcting and Updating Stored Personal Information
If you are registered for an online account with us or one of our Affiliates and you find that your information is not current or not accurate, you may try to correct it by editing the information online. If it is information that cannot be edited directly, you may contact our staff at (877) GEO-CLUB / (877) 436-2582 for assistance.
8. Protecting the Privacy of Children
Children under the age of 18 should always consult a parent or guardian before sharing any personal details with any company or individual on the Internet. Our Company and our Affiliates do not market its products, services or promotional services to individuals under the age of 18. And, in compliance with the Children's Online Privacy Protection Act, our Company and our Affiliates do not knowingly collect personal identifiable information from children under the age of 13. If a child under the age of 18 has provided us or one of our Affiliates with personal information without parental or guardian consent, the parent or guardian may contact us by sending an email to email@example.com, and we will have the information removed and unsubscribe the child from any promotional contact opportunities.
10. Contacting Us
If you have any questions, you may contact us by emailing firstname.lastname@example.org or by writing us at one of the following addresses:
Mailing Address (U.S. Mail)
Physical Address (Delivery Services)
2. Links to Third Party Sites
3. What You Need to Know
The website and Content is the property of GeoHoliday and/or other parties. The downloading, reproduction or retransmission of Content, other than for non-commercial individual use, without the prior written consent of GeoHoliday, is strictly prohibited.
This website may in the future provide you with the ability to use usernames, passwords or other codes or devices to gain access to restricted portions of this site ("access codes"). The Content contained in such restricted areas is confidential to GeoHoliday and is provided to you for your personal use only. We reserve the right to prohibit the use of such access codes on your behalf by third parties where we determine that such use interferes with our site's operation or results in commercial benefits for other entities to our detriment.
4. Successors and Assigns
These Terms shall be binding upon and inure to the benefit of the parties hereto and their respective successors and assigns. You may not transfer or assign any of the obligations, rights or interests under these Terms without the prior written consent of GeoHoliday and any attempted or purported assignment without such consent shall be null and void.
If any clause or provision of these Terms shall be deemed invalid or unenforceable for any reason, the remainder of these Terms shall remain valid and enforceable in accordance with its terms. The invalidity or unenforceability of any term, clause or provision in any jurisdiction shall not invalidate or render unenforceable such provision in any other jurisdiction.
GeoHoliday may terminate your access to the website for any reason, at any time, with or without notice to you. If you terminate your agreements to these or any other Terms to which you may have previously agreed, you may no longer be permitted to use or access the website.
7. Trademarks, Copyrights and Restrictions on use of Materials
The website and Content may contain or reference trademarks, patents, copyrighted materials, trade secrets, technologies, products, processes or other proprietary rights of GeoHoliday and/or other parties. No license to or right in any such trademarks, patents, copyrighted materials, trade secrets, technologies, products, processes and other proprietary rights of GeoHoliday and/or other parties is granted to or conferred upon you. Furthermore, no Content may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way without the prior written consent of GeoHoliday.
You are not authorized to copy, republish, post, transmit or use the Content in any way (including email or other electronic media) for commercial use without first obtaining written consent of GeoHoliday. You can request consent by filing a request to GeoHoliday's legal department at GeoHoliday Resorts at 235 E. Warm Springs Rd., Suite 107, Las Vegas, NV 89119. Modification or use of the Content for any purpose other than personal, non-commercial use without prior approval violates intellectual property rights and is prohibited under United States and/or worldwide copyright and trademark laws.
Copyright Infringement If you believe that any Content on the website has copied your work and constitutes copyright infringement, please contact GeoHoliday Vacation Club, Legal Department in writing as follows:
GeoHoliday Vacation Club, Attn: Legal Department 235 E. Warm Springs Rd., Suite 107 Las Vegas, NV 89119
In your communication with the Legal Department, please provide the following information:
- A description of the copyrighted work that you claim has been infringed upon;
- A description of where the allegedly-infringing Content is located on the Web Site;
- An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
- Your address, telephone number and email address;
- A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent or the law;
- A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or are authorized to act on the copyright owner's behalf.
Please note that this procedure is exclusively for notifying GeoHoliday that Content on the website may infringe your copyright interest.
8. Dispute Resolution
You agree that you will notify GeoHoliday in writing of any claim or dispute concerning the website, or the information or services provided through it, and give GeoHoliday a reasonable period of time to address it, BEFORE bringing any legal action, either individually or as a class member, against GeoHoliday.
9. Attorney's Fees
If any claim, legal action or any arbitration or other proceeding is brought for the enforcement of these Terms or because of an alleged dispute, breach, default or misrepresentation in connection with any of the provisions of these Terms, the successful or prevailing party shall be entitled to recover reasonable attorney's fees and other costs incurred in that claim, action or proceeding, in addition to any other relief to which such party may be entitled.
You are entirely responsible for maintaining the confidentiality of your username(s), password(s) and your account, as well as all activities that occur under your account. By your use of and access to the website, you hereby agree to indemnify, defend and hold GeoHoliday, its subsidiaries, and its affiliates and their respective officers, directors, employees, owners, agents, information providers, licensors and licensees (collectively, the "Indemnified Parties") harmless from and against any and all liabilities and costs (including reasonable attorneys' fees) incurred by the Indemnified Parties in connection with any claim arising out of any breach by you of these Terms or claims arising from your account or your use of the website. You shall use your best efforts to cooperate with the Indemnified Parties in the defense of any claim. The Indemnified Parties reserve the right, at their own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you.
11. Access and Interference
You agree that you will not use any device, software or other instrumentality to interfere or attempt to interfere with the proper working of the website, and that you will not take any action that imposes an unreasonable or disproportionately large load on the GeoHoliday website infrastructure. In addition, you agree that you will not use any robot, spider, other automatic device or manual process to monitor or copy Content without the prior express written consent from an authorized GeoHoliday representative (such consent is deemed given for standard search engine technology employed by Internet search web sites to direct Internet users to this site).
ALL CONTENT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE MATERIALS OF CONTENT WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED OR THAT CONTENT OR THE SERVERS THAT MAKE SUCH MATERIALS AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE MATERIALS OF VEGAS WELCOME CENTER CONTENT IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY OR OTHERWISE. YOU ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusions may not apply to you.
The website and Content may contain technical inaccuracies or typographical errors. GeoHoliday reserves the right to make changes, corrections and/or improvements to the website and Content, and to the products and programs described in such information, at any time without notice.
13. Limitation of Liability
UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL GEOHOLIDAY OR ITS AFFILIATED COMPANIES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, ANY WEBSITE OR MATERIALS OR FUNCTIONS ON ANY SUCH SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some jurisdictions may not allow the limitation or exclusion of liability or incidental, consequential or other damages, so the above limitation or exclusion may not apply to you.
With respect to all communications you make to GeoHoliday regarding the website and/or Content, including but not limited to feedback, questions, comments, suggestions and the like: (a) you shall have no right of confidentiality in your communications and GeoHoliday shall have no obligation to protect your communications from disclosure; (b) GeoHoliday shall be free to reproduce, use, disclose, edit and distribute your communications to others without limitation; and (c) GeoHoliday shall be free to use any ideas, concepts, know-how, content or techniques contained in your communications for any purpose whatsoever, including but not limited to the development, production and marketing of products and services that incorporate such information.
15. Jurisdictional Issues
The website and Content is controlled and operated by GeoHoliday from its headquarters in Las Vegas, Nevada. We make no representation that products and materials within the website are appropriate or available for use in any particular location. Those who choose to access the website do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. The website and Content contain information on GeoHoliday products and services.
16. Telephone Conversations Recorded
Telephone conversations between members and Providers' representatives may be recorded or monitored for training or quality assurance purposes.
17. General Provisions
This is a United States web site and is subject to United States law. GeoHoliday will disclose any information regarding the use of this website including personal information pertaining to you without your permission when required by law, or in a good faith belief that such action is necessary to investigate or protect against harmful activities to GeoHoliday or its affiliated companies, property (including this website), guests, visitors, associates, or to others.
18. Arbitration & Waiver Language
MANDATORY ARBITRATION . All disputes, claims, actions, questions or differences ("Disputes") brought by or on behalf of any Contest/Promotion entrant and/or a person who signed an entry form against the sponsors of a Contest/Promotion, including any one or more of GeoHoliday and any of its or their marketing partners, affiliates, parents, subsidiaries, officers, directors, shareholders, managers, members, or employees, which in any way whatsoever relates to or arises out of any Contest/Promotion, and specifically including the marketing, offering, acquisition, sale or use of a package to a resort destination area, shall be resolved through binding and final arbitration in Clark County, Nevada, before a single arbitrator, in accordance with the Commercial Arbitration Rules ("Rules") of the American Arbitration Association then in effect. Except as otherwise required by law, (i) class, collective, and representative action procedures shall not be asserted, and shall not apply, in any arbitration pursuant to the foregoing provisions, (ii) no class, collective, or representative action claims shall be asserted against the sponsors or any of its or their marketing partners, affiliates, parents, subsidiaries, officers, directors, shareholders, managers, members, or employees, and (iii) Contest/Promotion entrant shall not seek to represent the interests of any other Contest/Promotion entrant or purchaser of a package to a resort destination area or a vacation ownership plan interest. Waiver of Jury Trial. Contest/Promotion entrant understands that, pursuant to the above language, entrant is giving up any rights to a trial by jury with respect to all Disputes, and to appeal or otherwise seek judicial review of any award determined pursuant to the herein described arbitration procedures, except as provided by applicable law. If entrant is a California resident, if entrant does not want the provisions of this mandatory arbitration procedure to apply, within 30 days of the execution of this entry form entrant must send a written notice signed by entrant to sponsor at GeoHoliday Vacation Club, Attention: Legal Department, 235 E. Warm Springs Ave, Suite 107, Las Vegas, NV 89119 stating that the provisions of this mandatory arbitration procedure do not apply. Opting out of the mandatory arbitration procedure will not affect any other provision of this entry form.
19. Privacy Statement